Sound Devices
Service enquiries for location recorders, mixers and accessories. Include the model, firmware version and a description of the issue.
EQUIPMENT & SERVICES
Professional audio equipment service
Enquiries for Sound Devices, Sennheiser, Sony and other professional audio manufacturers.
Assessment and repair coordination for audio recorders, mixers, wireless systems, microphones and intercom equipment.
Request service ↗Sennheiser & wireless systems
Microphones, transmitters and receivers. We assess the enquiry and coordinate appropriate specialist service.
Channels & power
Noise, a faulty channel, connection or power issue — describe the conditions in which the fault occurs.
Broadcast audio
Shure, Wisycom, Lectrosonics, Riedel, Clear-Com, Yamaha, Allen & Heath and other manufacturers. Options are checked individually for every model.
FAQ
Frequently asked questions
Do you repair equipment on site?+
We perform initial assessment and limited work locally. Where specialist expertise or facilities are required, we coordinate service at the appropriate centre.
Do you accept other manufacturers?+
Yes. We accept enquiries for all broadcast manufacturers. Service and parts availability for each model are confirmed after reviewing the enquiry.
Can I send equipment by courier?+
Yes, by prior arrangement. Pack equipment securely and include your contact details, model and fault description. Please discuss BOX lens transport separately.
What do diagnosis and repair cost?+
Diagnosis and logistics terms are agreed before intake. After diagnosis we provide a repair estimate. We confirm the repair only after you accept the quotation and pay.
How long does service take?+
Timing depends on the fault, specialist service centre and parts availability. We provide an expected timeframe with the individual quotation.
Can I order a spare part only?+
Yes. Provide the manufacturer, model, part number or a photograph. We will check availability and provide a quotation.
BROADCAST SOLUTIONS · SERVICE
Let’s start with your equipment.
Tell us the manufacturer, model and what happened. We will help identify the next step.